I just ordered the Game of Thrones Hand of the queen pin from your sales representative Haley, and I must say that she provided friendly, accurate and remarkable service. Most days I deal with telephone representatives and with payment, billing, and/or personal information most times communication is never pleasant. Haley was more than helpful, not just in answering my shipping questions, but placing my order. So I just wanted to say thank you again, and I look forward to future purchases.